Update and an ask...
3 days ago
– Sat, Dec 15, 2018 at 12:48:36 AM
Thank you all for your continued patience. We wanted to take a moment to address mounting backer concerns about delivery. City of 7 Seraphs has been a collaboration of nearly 50 designers, artists, writers, and other creatives. Often times one or another of these individuals has access to the only active developmental copy of the product. Other times, artists waited for turnovers that needed completion before they could illustrate a character or locale. That meant if a single delay of a week or two were to happen, the next in sequence had to wait. If this were to continue from each of these people, it could compounded to months or years of delay. Fortunately, it hasn’t happened to everyone.
But it has happened.
Family illness, hardware crashes, and more have caused isolated periods of delay throughout the entirety of production.
These delays caused people who were waiting on work to have to take new assignments, reducing availability for when their turn in the design sequence came up. If further delays occurred in the period with working files, this only compounded. These sort of hand-offs are the ONLY reason the project is slowed in its delivery.
It has come to our attention that some backers and fans have become excited enough to contact contributors to the project directly. Please refrain from doing this. Most of them only had visibility to a select window of the production process and very few of them are actively engaged on the project as it draws toward its end.
These updates will continue to be the most current information we have to give. The last few weeks we have been hesitant to post a definitive PDF delivery date because each time we have updated since September unforeseen and unrelated issues have collided to extend deadlines. We don’t want to continue to give dates or windows and miss them.
The project passed 500 pages in length and some of the issues have been preserving the enormous body of content while maintaining printing costs at estimates. We will release a proofing copy to backers the moment our current freelancers are done with their assignments. Yes, they are running late, but only a little after waiting patiently for their turn to work on this project.
We understand on a broad view the delays are upsetting. They are upsetting to us too. Please continue to hang on. We want nothing more to get this incredible product to you. Watch this space for news soon.